FAQ
Got questions? We've got answers. Check out some of the most common queries about MercHNesTâ„¢ and our services. If you don't find what you're looking for, feel free to reach out to our team for more information.
Merchnest™ is a platform that helps venues like cafés, bars, restaurants, entertainment venues, and tourist attractions create and sell branded merchandise without operational hassle. We handle everything—from production to order fulfillment—so you can focus on your business while growing your brand and generating additional revenue.
We offer four subscription plans: Free, Basic, Standard, and Premium. Each plan offers different features such as the number of branded products, customization options, and revenue-sharing percentages. Choose the plan that best suits your venue's needs and upgrade anytime as your business grows, and/or you see results.
We provide a wide range of customizable products, including apparel, accessories, drinkware, and more. The product range depends on your subscription plan, with higher-tier plans offering more options and greater customization capabilities.
Merchnestâ„¢ operates on a revenue-sharing model where you earn a percentage of the profit from each sale. The exact percentage depends on your subscription plan, with higher-tier plans offering greater revenue shares.
We manage the entire process for you—from producing the merchandise to shipping it directly to your customers. This ensures a seamless experience for both you and your patrons, without adding operational strain to your team.
Merchnestâ„¢ specializes in creating venue-specific, branded merchandise. Depending on your subscription plan, you can then choose from fully customizable designs or pre-selected templates to match your venue's identity.
No, you don’t need to worry about inventory management. This is all taken care of one our side, eliminating any need for storage or upfront investment.
We set up a custom online merchandise store for your venue on the Merchnestâ„¢ platform. Customers can browse, select, and purchase products directly through this store. QR codes linking to the store will be displayed in your venue for easy access.
Yes, after one-year minimum term on each subscription model, you can then cancel your subscription at any time. However, please note that access to certain features and revenue-sharing rates will be adjusted according to the subscription level (or free plan) you move to.
Merchnest™ provides marketing support to help you drive sales. Primarily QR codes for in-venue promotion, we’ll work with you to ensure your merchandise reaches your customers effectively. We suggest you display the QR in every way possible; Menu, table, place cards, placard, receipts, posters.
Absolutely! Our team is here to support you every step of the way. Whether it’s onboarding, customizing products, or troubleshooting an issue, we’re just a call or email away.
You can easily upgrade or downgrade your subscription at any time following your one-year minimum term, through your Merchnestâ„¢ account dashboard (in development, currently a manual process). Changes will be reflected in your next billing cycle, including any changes in revenue share.
No additional fees are required. Your subscription covers all services, including setting up your merchandise store, product production, and customer support. Revenue-sharing terms are clearly outlined in each plan.
Merchnest™ is designed specifically for venues. We prioritize your brand, your customer experience, and your growth. Our platform combines cutting-edge technology, seamless logistics, and a passion for storytelling to create a unique offering that strengthens your venue’s identity.
Yes, we provide a user-friendly dashboard that gives you detailed insights into your sales performance, customer behavior, and product trends, so you can make informed decisions about your merchandise strategy.
Absolutely. We prioritize your data privacy and security, adhering to international standards to ensure your venue and customer information is fully protected.
Yes! We welcome feedback and product suggestions from our subscribers. If there’s a specific product you’d like to see, let us know, and we’ll do our best to include it in future updates.